Sabobet's Privacy Policy — Your data is safe with us

1. Introduction & Commitment

Sabobet.pro ("sabobet", "we", or "us") places the utmost importance on your privacy. This privacy policy explains how we collect your personal data, how we use it, and how we keep it secure.

By creating an account or using sabobet's services, you consent to this privacy policy. We believe every user's data belongs to them — we are simply its responsible custodian.

Sabobet complies with international data protection standards and applicable laws in Bangladesh. Our privacy policy is reviewed regularly and updated whenever necessary.

2. What Information We Collect

Sabobet collects two types of information from you — data you provide directly, and data collected automatically based on how you use the platform.

Information You Provide Directly:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and district
• National ID or passport number (for KYC verification)
• Mobile banking number (bKash, Nagad, Rocket)
• Password set at the time of account creation

Automatically collected information:

• IP Address & Device Type
• Browser and operating system information
• Time of visit and duration spent on the site
• Pages you visited and where you came from
• Game history and transaction records
• Cookie & Local Storage Data

3. How Your Information Is Used

Sabobet uses your data only for specific, legitimate purposes. The table below clearly outlines the reason behind each use:

4. Who Your Information Is Shared With

Sabobet keeps your personal data confidential. However, limited data sharing may be required in certain specific circumstances:

• Payment providers: Payment gateways such as bKash, Nagad, and Rocket receive the information required to process transactions.
• KYC Partner: Limited data may be shared with approved third parties for identity verification purposes.
• Law Enforcement Agencies: Data may be disclosed pursuant to a court order or a lawful request from a competent authority.
• Business changes: In the event of a merger or acquisition involving sabobet, data may be transferred — but the protections under this policy will remain in place.

5. Cookie Policy

Sabobet uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help the site recognize you.

Types of Cookies We Use:

• Essential Cookies: Essential for maintaining your login session and core site functionality. These cannot be disabled.
• Performance cookies: Used to understand which sections of the site are most frequently visited. No personal data is stored.
• Functional cookies: Used to remember your language preference and login details. Enhances your site experience.
• Analytics cookies: Used to understand user behavior. These are only used with your consent.

6. How Long Your Information Is Retained

Sabobet does not retain your data longer than necessary. Separate retention periods apply depending on the type of data:

• Account Information: For as long as the account is active, and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years where legally required.
• KYC Documents: 5 years after verification is complete.
• Cookie Data: From 1 day up to 1 year, depending on the cookie type.
• Support chat logs: 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to you.

7. Your Rights

As a sabobet user, you have the following rights over your own data:

• Right to access: You can find out what data we hold about you.
• Right to rectification: You may request that incorrect or outdated information be updated.
• Right to erasure: You may request that your data be deleted under certain conditions.
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Right to data portability: You can request a copy of the data we hold about you.
• Right to Object: You can opt out of marketing communications at any time.

8. Protection of Minors' Data

Sabobet strictly does not provide services to anyone under the age of 18. Here is what we do to protect minors' data:

• Age verification is carried out at the time of registration.
• Additional KYC verification may be requested in cases of suspicious activity.
• If a minor's account is identified, it will be closed immediately and all associated data will be deleted.

9. Third-Party Services

Sabobet's platform integrates certain third-party game providers and payment services. When using these services:

• Each third-party provider has its own privacy policy.
• Sabobet only shares data that is strictly necessary to provide our services.
• Personally identifiable information is not shared with game providers.

Sabobet works responsibly only with trusted and accredited partners. However, third parties are solely responsible for their own policies.

10. Policy Changes

Sabobet reserves the right to update this privacy policy at any time. When changes are made:

• You will be notified by email or on-site notification before any significant changes take effect.
• The date of the most recent update will always be visible at the top of this page.
• Continued use of sabobet after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest privacy policy.

11. Contact & Complaints

If you have any questions, requests, or complaints about how your data is handled, please get in touch with us:

• Email: [email protected]
• Live chat: chat icon at the bottom right of the site
• For general inquiries: FAQ Page View